5 Miller Road South
Asheville, NC 28803

Conveniently located near Biltmore Park, in South Asheville.

828.747.9362
spasheville@saranpilates.com

 

POLICY

PARKING

• Parking available in the front parking lot, where we are located.

WHAT TO BRING

• Grip socks are required. They are available for sale at the studio.
• Bring a water bottle and a towel if you wish.

PURCHASES

• All purchases are final and non refundable.

CLASS POLICY

• First time clients are requested to arrive 5-10 minutes before class to fill out a client waiver.
• Group sessions may be canceled if only 1 person has enrolled 1 hour prior to start time.
• Splits or transfers of remaining classes or memberships to other people are not allowed.

CANCELLATION POLICY

• We do not accept cancellations via phone or email, you must cancel on our online booking system or through the MindBody App.
• Canceling less than 12 hours prior to the scheduled class is considered a Late Cancel.
• For Single Sessions and Series Packages: if you Late Cancel, or if you No Show your class will be forfeited.
• For all Month Unlimited Clients: If you Late Cancel, a $15 fee will be charged to your card on file. If you No Show, a $25 fee will be charged to your card on file.
• For Private Sessions: If you fail to cancel within 12 hours of your session, it will be forfeited. 

INCLEMENT WEATHER POLICY

For morning sessions from 6AM to 1PM: If Asheville City or Buncombe County schools cancel or delay classes, you have the option of canceling your Group Class reservation. You must call or email at least 90 minutes before the start of your session, so that the instructor has ample notice. If the studio is not given 90-minute notice, the session will be charged.

For afternoon/evening sessions from 1PM to 8PM: If AB Tech cancels or delays afternoon and/or evening classes, you have the option of canceling your Group Class reservation. You must call or email at least 90 minutes before the start of your session, so that the instructor has ample notice. If the studio is not given 90-minute notice, the session will be charged.